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Our response to coronavirus
Find out how we're working to keep the lights on in Great Britain throughout COVID-19.
ESO
Help and support
We’ve brought together some tools and resources that we think will help you along your connections journey. As always, if there’s something you’re looking for that you can’t find on these pages, or you have a question about the connections process, then please contact us.
Get the help you're looking for
FAQs
22 October 2020
See our bank of frequently asked questions. They’ve been put together by the people who answer your questions every day.
Glossary of terms
26 October 2020
As an industry we love an acronym. Find out what they mean in our glossary, along with other terms and abbreviations.
Domestic and homeowners
22 October 2020
We don’t connect directly to homes or other domestic properties. But you can find out more about domestic connections here.
Contact the Connections team
22 October 2020
Our dedicated team of ESO Connections Contract Managers will be happy to guide you through the connections process and answer any of your questions.